تدوین راهکار اجرایی سیستم‌های مدیریت دانش (مطالعه موردی شرکت مشاور مدیریت و خدمات ماشینی تامین)

This article describes a knowledge management (KM) success model that is derived from observations generated through an empirical study of KM in an Iranian consultant company and KM success factors in the literature which is shown that company has a weak situation in each factor. So company needs a measurement model in order to assess knowledge management implementation processes in each step through the situation of CSFs and other important measurement indexes. The DeLone and McLean (1992, 2003) IS success model is used as a framework for the model, since it is found to fit the observed success criteria and provide an accepted theoretical basis for the proposed model.